This Privacy Policy explains what personal information 39jl collects when you use our platform, how that information is used, who it may be shared with, and what rights you have over your own data. We are committed to handling your information responsibly and in accordance with applicable data protection standards relevant to the Philippines market. By registering an account or using any part of the 39jl platform — including the website and Android app — you acknowledge that you have read and understood this policy. We may update this policy from time to time, and the most current version will always be available on this page. If you have questions about how your data is handled, the FAQ page is a good starting point.
Last reviewed: 2025. For account-related queries, visit the FAQ page.
Platform privacy highlights
When you register an account on 39jl, we collect the personal information you provide directly — including your name, date of birth, contact details, and preferred payment method. We also collect information generated by your use of the platform, such as login timestamps, device type, IP address, betting and gaminghistory, and session duration. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players in the Philippines. We may also collect information required for identity verification and responsible gaming compliance purposes, which is standard practice for licensed entertainment platforms. All data collection is limited to what is genuinely necessary for the operation of the platform and the protection of our players. You will always be informed of any significant change to the categories of data we collect.
The primary purpose of collecting your data is to operate your account, process deposits and withdrawals in Philippine pesos, and deliver the sports betting and casino-style entertainment services you signed up for. We also use your information to verify your identity, enforce our Terms and Conditions, and comply with applicable legal and regulatory obligations. Platform analytics derived from aggregated, anonymised data help us understand how players navigate the site and app so we can make improvements that benefit everyone. Where you have opted in, we may use your contact details to send you relevant platform updates or promotional communications — you can withdraw this consent at any time through your account settings. We do not use your personal data to make automated decisions that produce significant legal effects without human review.
39jl does not sell your personal information to third parties under any circumstances. We may share limited data with trusted service providers who assist in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — strictly under confidentiality agreements and only to the extent necessary for those services. In cases where we are legally required to disclose information to a regulatory authority or law enforcement body, we will comply with that obligation while taking reasonable steps to notify you where permitted by law. Any third-party partner we work with is required to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We do not transfer your personal data to parties outside of those described here without your explicit consent.
As a registered player on 39jl, you have the right to request access to the personal data we hold about you, and to ask for corrections if any information is inaccurate or out of date. You may also request the deletion of your account and associated personal data, subject to any legal retention obligations that apply — for example, transaction records that must be kept for a defined period under applicable regulations. If you wish to exercise any of these rights, you can raise a request through the support process described on the FAQ page, and we will respond within a reasonable timeframe. You also have the right to withdraw consent for marketing communications at any time without affecting the lawfulness of processing that occurred before withdrawal. We take all data rights requests seriously and will not penalise you for exercising them.
We use industry-standard security measures — including encrypted data transmission and access controls — to protect your personal information from unauthorised access, disclosure, or misuse. Your account password is stored in a hashed format and is never accessible in plain text by any member of our team. We retain your personal data for as long as your account remains active and for a defined period thereafter as required by applicable law or legitimate business need. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please report it immediately through the process outlined on the FAQ page so we can take prompt action to protect your account.
We handle your personal information with care so you can focus on enjoying sports betting and casino-style games built for Filipino players. Ready to get started or have more questions?